bet63 Privacy Policy

1. About This Policy

bet63 is committed to being transparent about how we handle personal data. This Policy covers all personal information we process in connection with your use of the bet63 platform — from the moment you visit our website as a guest, through account registration and KYC verification, to every transaction, session, and support interaction thereafter.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of your agreement with bet63. In the event of a conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy prevails.

By creating a bet63 account or continuing to use the platform, you confirm that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not register for or continue using the bet63 platform.

2. Data Controller

For the purposes of the Data Privacy Act of the Philippines (Republic Act No. 10173), bet63 is the Personal Information Controller in respect of all personal data collected through the bet63 platform. This means bet63 determines the purposes for which and the means by which your personal data is processed.

bet63 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with applicable data privacy laws. The DPO's contact details are set out in Section 14 of this Policy. bet63's DPO registration with the National Privacy Commission (NPC) is maintained in accordance with NPC registration requirements.

3. Personal Data We Collect

bet63 collects personal data through several channels: directly from you during registration and use of the platform, automatically through technical systems when you visit the site, and from third parties such as payment processors and identity verification providers. The categories of data we collect include:

bet63 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, political or religious affiliation, or biometric data) except where strictly required by PAGCOR regulations or AML compliance obligations — in which case your explicit consent will be obtained separately.

4. How We Use Your Personal Data

bet63 uses the personal data we collect for the following specific purposes. We will not use your data for any purpose incompatible with those listed below without first obtaining your separate consent.

• Account Creation and Management: To register your bet63 account, verify your identity and age (21+), and maintain your account in good standing.
• Service Delivery: To provide access to all bet63 games and betting markets, process your bets, and settle winnings accurately.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported Philippine payment channels.
• KYC and AML Compliance: To verify your identity and source of funds as required by PAGCOR and the Anti-Money Laundering Council (AMLC) of the Philippines under Republic Act No. 9160, as amended.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion and deposit limits, and communicate responsible gaming information.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, match-fixing, and other integrity violations on the platform.
• Customer Support: To respond to your queries, complaints, and requests submitted via live chat or email.
• Platform Improvement: To analyse usage patterns and technical data for the purpose of improving platform performance, user experience, and game offerings.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may withdraw this consent at any time.
• Legal and Regulatory Obligations: To comply with court orders, regulatory requests from PAGCOR, NPC, or AMLC, and other obligations under Philippine law.

5. Legal Bases for Processing

Under the Data Privacy Act of the Philippines, bet63 must have a lawful basis for processing your personal data. The primary legal bases we rely on are:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to operate your bet63 account, process bets, and handle financial transactions.
• Legal Obligation: Processing is required to comply with Philippine laws including the Anti-Money Laundering Act, PAGCOR licensing conditions, and NPC registration requirements.
• Legitimate Interests: Processing is necessary for bet63's legitimate interests — such as fraud prevention, platform security, and service improvement — where these interests are not overridden by your data protection rights.
• Consent: For marketing communications and any processing beyond what is strictly necessary for the above purposes, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without penalty by updating your account preferences or contacting our DPO.

6. Sharing Your Personal Data

bet63 does not sell your personal data. We share it only in the following circumstances, and only to the extent strictly necessary for each purpose:

• Payment Service Providers: GCash, PayMaya, BDO, BPI, Metrobank, UnionBank, and other payment processors receive the financial and identity data necessary to process your transactions. All payment partners operate under their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC providers process your identity documents and biographic data to confirm your eligibility in accordance with PAGCOR requirements. These providers are bound by data processing agreements with bet63.
• Game and Platform Technology Providers: Our software and game suppliers may receive anonymised or pseudonymised technical and gaming data for the purpose of game performance monitoring and RNG certification. These suppliers do not receive your identity or financial data.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities may receive your data where required by law or in response to a lawful request.
• Professional Advisors: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations may have access to data on a strictly need-to-know basis.
• Business Transfers: In the event of a merger, acquisition, or sale of bet63 assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and your rights under this Policy will be maintained by any successor entity.

7. Cookies & Tracking Technologies

bet63 uses cookies and similar tracking technologies on our website to ensure the platform functions correctly, to analyse usage, and — where you have consented — to deliver personalised content and promotions. The types of cookies we use include:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in to your bet63 account and security cookies that detect fraudulent activity. These cannot be disabled without breaking core functionality.
• Performance and Analytics Cookies: Collect anonymised data about how Players use the bet63 platform — pages visited, session duration, error events — to help us identify and fix performance issues. These are set only with your consent.
• Functional Cookies: Remember your preferences, such as your preferred language, display settings, and responsible gaming limits, so you do not need to re-enter them each visit.
• Marketing Cookies: Used only where you have explicitly consented, to measure the effectiveness of our promotions and to deliver relevant bet63 offers to returning Players.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the bet63 platform and may prevent you from accessing your account. For detailed information on cookies, refer to your browser's help documentation.

8. Data Retention

bet63 retains personal data only for as long as is necessary for the purposes outlined in this Policy, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account and Identity Data: Retained for the duration of your active account relationship with bet63, plus a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with the Anti-Money Laundering Act and Bangko Sentral ng Pilipinas (BSP) record-keeping requirements.
• KYC Documents: Retained for the period required by PAGCOR regulations, currently five (5) years from account closure, after which they are securely and irreversibly deleted or destroyed.
• Customer Support Records: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction.
• Marketing Consent Records: Retained indefinitely as evidence of your consent or opt-out status, to protect both you and bet63 in the event of a dispute.
• Technical and Log Data: Server logs and session data are retained for thirteen (13) months for security and fraud investigation purposes, then purged automatically.

When data is no longer required, bet63 ensures it is securely deleted, anonymised, or destroyed using industry-standard methods that prevent recovery or reconstruction.

9. Your Data Subject Rights

Under the Data Privacy Act of the Philippines (Republic Act No. 10173), you have the following rights in respect of your personal data held by bet63. All rights may be exercised by contacting our Data Protection Officer using the details in Section 14.

bet63 will respond to all data subject rights requests within fifteen (15) business days of receipt. Where a request is complex or we receive a high volume of requests, we may extend this period by a further fifteen (15) business days, in which case we will notify you of the extension and the reasons for it.

If you are unsatisfied with our response to a data subject rights request, or if you believe your data has been processed in breach of the Data Privacy Act, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines.

10. Security Measures

bet63 implements a comprehensive set of technical, organisational, and physical security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:

• Transport Encryption: All data transmitted between your device and bet63 servers is encrypted using TLS 1.3, ensuring communications cannot be intercepted in transit.
• Data-at-Rest Encryption: Personal and financial data stored on bet63 servers is encrypted using AES-256, an industry-standard algorithm used by financial institutions worldwide.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. bet63 staff are granted only the minimum level of data access required to perform their job function, enforced through role-based access control (RBAC) systems.
• Two-Factor Authentication (2FA): bet63 strongly recommends enabling 2FA on your account. Staff access to internal systems requires multi-factor authentication as a mandatory control.
• Regular Security Audits: bet63 conducts periodic internal security reviews and engages independent third-party security professionals to perform penetration testing and vulnerability assessments.
• Incident Response: bet63 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights, we will notify the NPC within 72 hours and notify affected Players without undue delay, as required by the Data Privacy Act.

11. Minors and Age Restriction

The bet63 platform is strictly intended for persons aged 21 years and above, in accordance with PAGCOR regulations and Philippine law. bet63 does not knowingly collect personal data from individuals below the age of 21.

If you believe that a minor has registered for or is using a bet63 account, please notify us immediately at the contact details provided in Section 14. bet63 takes the protection of minors extremely seriously and will act on such reports without delay.

12. Cross-Border Data Transfers

Some of bet63's service providers — including cloud infrastructure providers and game technology suppliers — may be located outside the Philippines. Where personal data is transferred to a country that is not the Philippines, bet63 ensures that adequate safeguards are in place to protect your data to a standard at least equivalent to the Data Privacy Act.

Safeguards we implement for cross-border transfers include:

• Contractual clauses in data processing agreements that impose data protection obligations equivalent to Philippine law.
• Transfer only to jurisdictions that the NPC has assessed as providing adequate protection, or where specific safeguards are documented.
• Strict data minimisation — only the minimum data necessary for the service is transferred, and it is not further processed by the recipient beyond the agreed purpose.

You may request details of the specific safeguards in place for any cross-border transfer of your personal data by contacting our Data Protection Officer.

13. Updates to This Policy

bet63 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make changes, we will:

• Update the "Last Updated" date at the top of this page.
• For material changes, notify you via your registered email address and/or a prominent notice on the bet63 platform at least 14 days before the changes take effect.
• Where changes require fresh consent (for example, a new processing purpose), we will seek your explicit consent before proceeding.

We encourage you to review this Policy periodically. The most current version will always be available at bet63.bio/privacy-policy. Continued use of the bet63 platform after any update constitutes acceptance of the revised Policy, except where fresh consent is required.

14. Contact & Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to raise a concern about how bet63 handles your personal data, please contact our Data Protection Officer:

• Data Protection Officer, bet63
• Email: [email protected]
• Customer Support (24/7): Available via live chat on the bet63 platform

This Privacy Policy was last reviewed and updated on January 1, 2026. The authoritative version of this Policy is the English-language version published at bet63.bio/privacy-policy.